I'd like to thank some people who have really helped us make DealerStar the best DMS out there!
Service
Mark and Amy Abouzeid at Chico VW who recommended...recommendations! After visits with Mark at his lovely store in Northern California, I understood how important is was to show recommended service and make it easy for advisors to enter and see each time they write service. He also wanted estimates stored with the VIN, so you'd be able to go back and find those later.
Parts
Thanks to the parts guru, Mike Nicholes of Mike Nicholes Capital Management Inc. http://partsconsulting.com/. We have known each other for years as fellow consultants and his knowledge of parts is unsurpassed in quality and quantity. I have added his parts reports to DealerStar and used his concepts in designing our stock ordering systems.
Sales
Most everything I learned about desking was from watching my good friend, Tom Rasmussen desk deals back in our old Walser days. After he became a dealer, he drew on a white board all the different times he had to enter a vehicle into inventory and that was when I decided to combine his desking, marketing, and CRM knowledge into our core system so that a vehicle will really only need to be entered once.
IT and Accounting
I taught Gerard Merra at Bob Smith BMW everything I knew about Accounting and he taught me about security and IT. DealerStar is more secure thanks to the changes I made on Gerard's recommendations as one of our first DMS Import users. Ron Hornby of Clarkdale VW is the only dealer that I know that is a chartered accountant and his suggestions of accounting reports has made DealerStar the best when it comes to providing the "why" for every "what!"
And many, many more people. Just send me an email to remind me how you've helped me "Make DealerStar the Best!" sandi@dealerstar.com
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