December 2017 – DealerStar DMS has completed integration with Ford
DealerStar DMS has completed integration with Ford. DealerStar’s dealer management software (DMS) now integrates with Ford with over 13 applications including warranty claim submission, financial statement, parts orders, and vehicle
history. DealerStar’s unique factory integration is tightly interfaced with the DMS enabling users to interact with Ford without leaving the DMS application.
"Older DMS systems require the users to leave the DMS screen and log into the separate factory DCS application," said Sandi Jerome, president of DealerStar DMS. “DealerStar designed the factory integration as part of the service, parts,
sales, and accounting apps.”
Typical factory integration is a multi-step process. For example, the repair order is closed and then the warranty claim is created. If the user makes changes to the claim, it is not always updated back to the repair order record. DealerStar
enables transmission of the warranty claim or parts order while still inside the record and all edits are saved. “This means higher productivity and prevents ordering or reporting the wrong information to the factory,” added Jerome.
“As a profit-focused DMS, DealerStar provides dealers with the tools they need to increase profit with better internal control.”